Application Engineer Senior Level

ITC is a Woman Owned Small Business delivering exceptional consultation to the U.S. Government in Systems/Software Engineering, Cybersecurity Solutions, Mission Operations/INTEL Analysis, and Management Services in order to enable our customers to solve the most challenging problems. With continued growth comes opportunity, and we are currently searching for a Top-Secret SCI with polygraph-cleared Senior-Level Application Engineer.

Responsibilities:

As part of the Secure the Enterprise initiative, develop capabilities to shift from the current manual system security evaluation and authorization process to a new model that emphasizes automation, streamlined processes and approvals, continuous monitoring and assessment, and network data gathering across the entire life cycle of a project.

Essential Duties and Responsibilities:

• This is a blended position across all teams. As such, the successful candidate will have skills crossing from Software Development, Systems Engineering, Systems Administration, and Operations Support.
• Ensure data reliability and accuracy by monitoring and maintaining application systems.
• Contribute to operational success through continuous performance monitoring and proactive troubleshooting, to potentially include changes to system configuration, changes to the code base, etc.
• Maintain system health by tracking metrics, logs, dashboards, alerts, and application status to prevent downtime and ensure optimal application performance.
• Support watchfloor operations by identifying service degradation, failed dataflows, system errors, and application issues, and escalating as needed.
• Perform basic Linux system administration tasks, including checking service status, starting, stopping, and restarting services, reviewing logs, validating disk, memory, and CPU usage, and supporting server reboots.
• Support cloud-based operations by using the AWS Console or AWS CLI to check instance health, review system status, restart or reboot servers, and assist with basic operational troubleshooting.
• Work in a rotating shift schedule, 6AM-6PM / 6PM-6AM, to provide 24/7 application support on our watch floor.