Application Engineer Specialist (LAB DEVICE MNC) - West/up to $5k #HAO
Salary: up to $4600 + 1100 transport allowance
Working Days & Hours: Mon-Fri Office Hours
Location: Jurong
Job Description:
Technical & Applications Expertise
* Provide technical expertise for laboratory analytical solutions with scientific instruments and software tailored to customer requirements.
* Prepare feasibility and sample-analysis test reports for potential leads with collaboration of field sales team.
* Ensure all solutions comply with customer specifications, tolerances, and standard methods, supporting the correct integration of products and services.
Sales Support
* Support the sales process through sample analysis and system demonstrations.
* Perform effective in-house and onsite demonstrations that clearly showcase instrument applications and build customer confidence.
Customer Support & Troubleshooting
* Deliver remote (telephonic) and onsite troubleshooting, including initial information gathering, evaluation of the issue, and provision of a clear solution roadmap to resolve customer problems.
* Provide reliable support to customers through tele-advice and onsite intervention.
Training & Enablement
* Conduct training sessions that help customers understand instrument applications, general operation, and underlying analytical theory.
* Assist in organizing marketing activities such as seminars and training courses to promote Laboratory instrument.
Operational Excellence & Collaboration
* Establish a strong support foundation in managing efficient laboratory workflows.
* Maintain a positive, professional, and responsible attitude in all customer and internal interaction
Job Requirements: Min Degree in Life Science/Engineering or similar w min 2-3 yrs of relevant experience, in laboratory equipments
Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg
Ally Audrey Lok Xin Woon
Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R21102307
allylok@recruitexpress.com.sg