Application Engineering Manager (m/f/d)

The Application Engineering Manager is responsible for managing a team of application engineers supporting a key account in coordination with the Application Engineering account director and the Key Account Manager. This responsibility includes :

BUSINESS, CUSTOMER ACTIVITIES
- core geographic coverage : Europe
- contribute to the definition of account strategy
- implement agreed strategies
- interface with customer engineering and operation managers
- develop and manage relations with customer to enable best business conditions
- elaborate monthly activity reporting
- anticipate and manage escalation

TEAM MANAGEMENT
- define objectives for each team member in line with account strategy
- include team member in relevant customer and internal meetings
- manage internal communication to leverage team awareness and momentum (customer, technology, projects...) - meetings, workshops
- provide development path for each team member, based on recorded achievements, potential, observed gaps and desires expressed by the engineer
- contribute to brainstorming on SAE job transformation induced by AI

RELATION WITH PRODUCT UNIT
- develop, manage relation with PU stakeholders to ease day to day execution and potential escalation