Application Implementation Specialist

We are looking for an experienced Applications Implementation Specialist to join a healthcare environment supporting and delivering critical patient and business applications.

This is a hands-on position combining application implementation, support, testing and troubleshooting, with the opportunity to work closely with business stakeholders, software vendors and end users.

The Role You will be responsible for:

• Supporting and troubleshooting patient and business applications
• Managing incidents, requests and application issues within agreed SLAs
• Testing new software releases, fixes and application upgrades
• Supporting application installations, configuration and implementations
• Maintaining application test scripts and documentation
• Supporting data migration and validating data during system cutovers
• Working with software vendors to troubleshoot and escalate issues
• Providing application training and support to end users
• Assisting with operational, financial and management reporting
• Supporting the ongoing configuration and improvement of Patient Administration Systems

About You We’re looking for someone with:

• 5+ years’ experience working with Patient Administration Systems
• Strong application troubleshooting and problem-solving skills
• Experience with application testing and implementation
• Experience supporting applications within a healthcare environment
• Strong stakeholder communication skills
• Experience delivering training to end users
• Ability to work within a geographically distributed, 24/7 environment

Highly Desirable Experience tech stack:

webPAS | SQL Server | eCredentialing | eAdmissions | K2 | MAQs | Provation | UKG Pro | Riskman | Microsoft Business Central

Why Apply? This client is looking to grow the Business Application Team with this being the second hire.

We are actively interviewing and seeking an ASAP start. Got questions? Please reach out to Alec at awong@genesisit.com.au or Camila at coliveria@genesisit.com.au