Application Managed Services (AMS) Delivery Lead / Application Support Delivery Manager
Summary
Leads application managed services and support delivery, overseeing global teams, vendors, and service transitions while ensuring ITIL compliance and SLA/KPI adherence. Core tech stack includes Java/Spring Boot or .NET/C# with React JS, REST APIs, and SQL.
Job Title: AMS / Application Support Delivery Manager 10 years of IT experience with 5 years in AMS/Application Support leadership . Strong experience in application transition, managed services, and production support . Experience managing global teams, vendors, resources, and service delivery . Strong knowledge of ITIL, SLA/KPI, Incident, Problem, and Change Management . Hands-on technical background in Core Java, Spring Boot & React JS OR .NET/C# & React JS . Experience with REST APIs, SQL, …
