Application Packaging Engineer
Summary
Package and deploy enterprise software using MSI, MSIX, PowerShell, SCCM/MECM, and Intune; troubleshoot installations and maintain VDI-ready packages for Azure Virtual Desktop and VMware Horizon.
- Provide L2/L3 support for enterprise application packaging and deployment services.
- Create, maintain, and support application packages using MSI, MST, MSIX, EXE, App-V, and other packaging technologies.
- Develop and customize application deployment solutions using PowerShell and PSADT (PowerShell App Deployment Toolkit).
- Package, test, troubleshoot, and deploy applications through Microsoft SCCM/MECM and Microsoft Intune.
- Perform application discovery, installation analysis, compatibility assessment, and deployment testing.
- Create silent installation and uninstallation packages for enterprise software deployments.
- Conduct User Acceptance Testing (UAT), pilot deployments, and production rollouts while ensuring deployment success.
- Troubleshoot application installation failures, deployment issues, detection method failures, and user-reported software problems.
- Manage application lifecycle activities, including packaging, deployment, updates, upgrades, patching, and retirement.
- Support software distribution, Software Center administration, and endpoint deployment activities.
- Work closely with application owners, infrastructure teams, security teams, and service desk teams to ensure successful software delivery.
- Package and optimize applications for VDI environments, including Azure Virtual Desktop (AVD), Windows 365, and VMware Horizon environments.
- Create and maintain deployment documentation, packaging standards, operating procedures, and knowledge base articles.
- Develop automation solutions to improve packaging efficiency and reduce manual effort.
- Perform root cause analysis for complex application deployment issues and implement preventive measures.
- Ensure compliance with organizational security, software licensing, and operational standards.
- Participate in change management, release management, and application deployment governance processes.
- Support application modernization initiatives, including migration from SCCM to Intune and adoption of modern application management practices.
Education
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
Experience
- 3–6 years of experience in Application Packaging, Software Distribution, or Endpoint Management.
- Hands-on experience packaging and deploying applications in enterprise environments.
- Experience with SCCM/MECM, Microsoft Intune, and modern endpoint management platforms.
- Experience supporting large-scale desktop, virtual desktop, and endpoint environments.
Technical Skills
- Strong experience in Application Packaging and Software Deployment.
- Hands-on expertise with:
- MSI
- MST
- MSIX
- EXE packaging
- PSADT (PowerShell App Deployment Toolkit)
- PowerShell scripting
- Experience creating installation, upgrade, and uninstallation packages.
- Strong knowledge of Microsoft SCCM/MECM application deployment and software distribution.
- Experience with Microsoft Intune application deployment and lifecycle management.
- Familiarity with Software Center, detection methods, requirement rules, dependencies, and supersedence configurations.
- Experience troubleshooting deployment failures, installation issues, and application compatibility problems.
- Knowledge of Windows 10/11, Active Directory, Group Policy, and Endpoint Management.
- Experience packaging applications for VDI platforms including:
- Azure Virtual Desktop (AVD)
- Windows 365
- VMware Horizon
- Citrix Virtual Apps and Desktops (preferred)
- Experience with application testing, validation, and release management processes.
- Understanding of software licensing, security requirements, and enterprise software standards.
- Strong scripting and automation skills using PowerShell.
Preferred Qualifications
- Microsoft Certified Endpoint Administrator Associate.
- Microsoft Intune Administrator or Modern Workplace certifications.
- ITIL Foundation Certification.
- Experience with application virtualization technologies such as App-V.
- Experience working in managed services or large enterprise environments.
Key Competencies
- Strong troubleshooting and analytical skills.
- Excellent application packaging and deployment expertise.
- Ability to automate repetitive tasks and improve operational efficiency.
- Strong documentation and process-oriented mindset.
- Effective stakeholder and customer communication skills.
- Ability to manage multiple packaging requests and project deliverables simultaneously.
- Strong attention to detail and commitment to quality.
- Team-oriented approach with focus on operational excellence and continuous improvement.