Application / Production Support L2 ( with Devops experience)

Application and Production support over minimum 4 years Quality assurance and good understanding of ITIL Good Technical transverse background (Infra, database, tools) Strong communication skills Ability to work in a cross-functional team Embrace change Evangelize state of the art practices in agile methodology, and secure DevOps practices. Knowledge of UNIX servers and applications built on JAVA/J2EE in Unix environment. Knowledge of WINDOWS servers and applications management WINDOWS environment. Understanding of Relational Database Systems like Sybase, Oracle, MSSQL and PostgreSQL Knowledge on messaging systems such as WebSphere MQ Good understanding of DevOps, with experience on at least one of the configuration management tools ,like ansible, Puppet Very good understanding of application system design, development, testing, deployment and maintenance. Management of requests coming from support + ( Development) , infrastructure Teams, Coordinating with different Teams ( Mainly Support Teams + Infrastructure Teams ) with primary objective of Keeping Application up and running

Technology Proficiency . OS Platform : Windows, Linux Red hat . Scheduling Tools BMC CTRL-M . Monitoring OMI . CFT transfer tool . IBM MQ Series . J2EE WAS, Jboss, IIS, Tomcat . Database Oracle, Sybase, SSQL server, PostGreSQL . Network (DNS, OS, Firewall , Network) . Service Now, JIRA . Knowledge in Devops Tools will be a plus.