Application Specialist - D365 Field Service & Power Platform
Are you driven to grow, lead, and make a meaningful impact? At Apex, we’re building more than a consulting and engineering firm—we’re creating a place where your career accelerates, your contributions matter, and your potential is fully realized. We believe your growth is our growth, which is why we invest in your development at every stage of your career. Here, you’ll work on projects that shape communities, protect the environment, and create lasting impact, all while being empowered with the autonomy and flexibility to do your best work.
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As we continue to expand, we're looking for high-performing professionals who are ready to lead, collaborate, innovate, and create impact. At Apex, you help shape what's next. When we succeed together, we share in that success. All Apex positions are eligible for annual bonus opportunities, reinforcing our commitment to recognizing and rewarding meaningful contributions that drive our collective growth.
Application Specialist – D365 Field Service & Power Platform
Position Overview
Apex is seeking a highly capable Application Specialist to support the implementation, optimization, and ongoing operation of our Dynamics 365 Field Service (D365FS) and Power Platform solution. This role serves as the functional backbone of the platform post-build, bridging the gap between end users, helpdesk support, and engineering.
Role Summary
The Application Specialist translates business needs into configuration and front-end platform changes, supports implementation and post-go-live stabilization, acts as an escalation point for complex issues, partners with engineering to define low-code vs. pro-code boundaries, and drives training, adoption, and continuous improvement.
Key Responsibilities
- Configure and maintain D365 Field Service and Power Platform components
- Translate business requirements into functional solutions
- Support implementation, testing, and rollout
- Provide post-go-live support and system stabilization
- Act as tier 2/3 escalation for Helpdesk
- Support client-facing platform issues via PMs
- Collaborate with Product and Engineering teams
- Deliver training and onboarding for users
Required Qualifications
- Experience with Dynamics 365 Field Service
- Experience with Power Platform (Power Apps, Power Automate, Dataverse)
- Strong understanding of configuration vs customization
- Experience supporting enterprise applications
- Strong troubleshooting and communication skills
Preferred Experience
- AEC or environmental consulting experience
- Background in application support or functional consulting
- Exposure to mobile workforce or inspections
- Experience working alongside development teams
Why This Role Matters
This role reduces the burden on engineering, strengthens platform support, improves user adoption, and ensures sustainable long-term platform success.
Why you'll love working for us:
- Company-subsidized medical and dental.
- Company-paid life, short- and long-term disability.
- 401k match, tuition assistance, and more.
- Cross-training and the ability to work on a variety of projects.
- Performance-based bonuses or other incentives.
- Working with the best and brightest in the industry.
- 2,000+ employee national firm with 70+ locations across the US.
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Apex Job Title: Sr Software Developer Req ID: 11971 |
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