Application Specialist
Key Responsibilities
- Provide application development and administration of enterprise systems
- Handle user support calls, perform first and second level troubleshooting, diagnose application related issues and escalate to vendor for resolution
- Involve in testing of pre-release applications, related software and tools
- Participate in implementation projects and provide post-implementation support
- Plan and liaise with vendors in project implementation, application testing, support application patches and upgrades
- Any other tasks assigned by your superior
Qualifications / Professional Certifications / Skills Required
- A recognise degree/diploma in IT
- Minimum 3 years of experience in application support and hands-on application implementation.
- Experience in deploying workflow and automation solutions
- Hand-on knowledge in Nintex K2, Microsoft Power Automate and SQL
- Self-motivated with excellent interpersonal and communication skills
- Good team player with ability to work with people from all levels