Application Support Analyst
Posted Updated 22
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Summary
Application Support Analyst at CGI's Glasgow team keeps business-critical client applications running: owning incidents end-to-end, doing root-cause analysis and delivering technical changes under ITIL processes. Works with Java, .NET, WebSphere, SQL Server and ServiceNow; hybrid with 2+ days a week onsite in Glasgow and possible out-of-hours support.
Position Description: At CGI, you’ll help keep high-profile, business-critical applications running reliably while contributing to the changes that keep them evolving. Joining our Glasgow-based Application Support team, you’ll take ownership of technical incidents, investigate complex problems and identify improvements that strengthen the services our clients and their end users depend on. You’ll have opportunities to solve varied technical challenges, contribute ideas and support application c…