Application Support Analyst

Salary: £27,000 - 30,000 per year Requirements: Excellent communication and customer service skills Strong problem-solving and logical thinking ability Experience in customer support, technical support, application support, or software support Responsibilities: Provide first line support via phone, email, and ticketing systems Troubleshoot software issues and user queries Help customers maximise their use of the platform Escalate more technical issues where required Work closely with internal s…