Application Support Analyst - III
Responsible for defining, planning, and monitoring all application support activities for IT applications including trouble shooting, performance monitoring, recommendation of resolution, installation, training, and script/code writing - Implements and supports a broad range of facility-based IT&S equipment - Responsible for the set-up and repair of facility-based, end-user infrastructure and resolution of desktop incidents and requests reported by facility users to the service desk - Advanced hands-on technical support is provided across a broad range of technical areas Bachelor’s degree in information systems or healthcare-related field is preferred - Experience with Web-base applications, SOA (Services Oriented Architectures) and Web application servers ( BEA Weblogic, Websphere) - Competency in relational database structures, particularly SQL and Oracle PL*SQL - Experience with process documentation and process documentation tools (such as Visio) - Programming language such as C, C++, Visual Basic or Java. 7 to 10 years of experience.
Vivek Salvatore
vivek.salvatore(@)americanetworks.com
(973) 582-3458