Application Support Analyst

Salary: £50,000 - 55,000 per year Requirements: Previous experience in an Application Support Analyst, Service Desk Analyst, IT Support Analyst, or similar role Strong user-facing and stakeholder management skills Experience working with ITSM platforms such as ServiceNow or similar Knowledge of Incident, Problem, and Change Management processes Excellent troubleshooting and analytical skills Experience documenting support procedures and knowledge articles ITIL v3, v4, or equivalent service mana…