Application Support Associate - Level 1
Posted Updated
Description
Immediate need for a talented Application Support Associate - Level 1. This is a 06+months contract opportunity with long-term potential and is located in U.S(Remote). Please review the job description below and contact me ASAP if you are interested.
Job ID:: 26-33538
Pay Range: $35 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
#prof
Job ID:: 26-33538
Pay Range: $35 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Set up, operate, and support AV equipment for meetings, training sessions, and events.
- Maintain and troubleshoot AV systems including displays, projectors, sound systems, and video conferencing endpoints.
- Answer technical support issues and work on tickets.
- Assist with the distribution of hardware across the country.
- Provide proactive customer service and support changes or enhancements to documentation standards.
- Willingness to learn.
- Team player with the ability to collaborate.
- 1-3 years IT experience.
- 5 years in customer service.
- Strong knowledge of Intune, Active Directory, Windows 11, Office 365, and Azure.
- Excellent customer service skills and ability to communicate effectively with clients.
- High School Diploma with technical experience.
- Any applicable IT certification preferred.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
#prof