Application Support & Business Operations Executive

About the Role

We are hiring two Production Support Analysts to join a major banking institution based in Alexandra, Singapore. This is a non-technical operational role focused on managing administrative workflows, vendor contracts, financial tracking, audits, and internal stakeholder coordination.

Responsibilities

• Contract & Financial Operations: Prepare and track eMemos, contract renewals, and budgeting activities (OPEX/CAPEX), ensuring timely submission and approvals before current agreements expire.
• Procurement Support: Manage internal trackers for Purchase Requisitions (PR), Purchase Orders (PO), invoice payments, Goods Receipts (GR), and coordinate maintenance/license renewals with procurement.
• Audit & Compliance: Track audit action items, meeting action points, compliance documentation, risk management checks, and mandatory training/timesheet completions.
• HR Logistics (Onboarding/Offboarding): Facilitate smooth onboarding and offboarding experiences (staff passes, laptop requests, LAN IDs, and system access provisioning) for new hires and existing staff.
• Reporting & Administration: Consolidate data from multiple resources to generate operational reports, set up meetings, capture accurate minutes, and drive follow-ups.

Requirements

• Diploma or Degree in Business Administration, Information Technology, or a related discipline.
• Proven experience in administrative support, vendor contract management, or business operations, preferably within the Banking or Financial Services industry.
• Highly proficient in Microsoft Office, especially Excel (data tabulation and analysis) and PowerPoint (presentation creation).
• Familiarity with financial tools or HR systems (e.g., Workday, procurement portals) is an advantage.
• Exceptional multitasking skills, close attention to detail, and strong organisational skills.
• Able to work on-site at the Alexandra office permanently.