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iScale Solutions

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Application Support & Database Developer (PL/SQL / Java / Payments)

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About the role

The Support Engineer plays a key role in providing advanced technical support, incident resolution, and system maintenance. They assist the support team in troubleshooting production issues, ensuring compliance with SLAs, and implementing improvements to enhance system performance.

Key responsibilities

  • Provide advanced technical support and incident resolution

  • Perform system maintenance

  • Troubleshoot production issues

  • Ensure compliance with SLAs

  • Implement improvements to enhance system performance

About you

  • Strong analytical skills

  • Hands-on experience in incident management

  • Experience troubleshooting complex systems

  • Knowledge of Postgres

  • Knowledge of PL/SQL

  • Knowledge of Java

  • Knowledge of J2EE

  • Knowledge of Microservices

  • Knowledge of Kafka


Skills

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See also

Support jobs by country — openings, pay and top skills →

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