Application Support & DevOps Manager Role
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Summary
Manages the Application Support and DevOps teams at CAA Club Group in Vaughan, overseeing daily support operations, incident management, service levels, CI/CD and release management to keep digital applications stable. Requires 10+ years in application support/IT operations and 5+ years in leadership, with ITIL, cloud and monitoring experience.
Drive innovation in application management at CAA Club Group as the Application Support & DevOps Manager. Ensure seamless operations and enhance service delivery for digital applications.
This position at CAA Club Group requires a leader with over 10 years of experience in Application Support or IT Operations. You will manage a talented team, addressing incidents and maintaining production stability with a focus on continuous improvement. Execute release management and collaborate with various stakeholders to develop stable and scalable solutions.
Key Responsibilities: • Lead Application Support and DevOps teams for optimal performance • Oversee daily support operations and incident management • Own service levels, availability, and major incident strategy • Manage CI/CD processes and application releases • Partner with development and business teams for solution delivery
Requirements: • 10+ years in Application Support and DevOps • Minimum 5 years in leadership roles • Proficiency in ITIL practices • Familiarity with cloud environments and monitoring tools • Strong communication and vendor management capabilities
Contribute to CAA’s mission by enhancing application reliability and team collaboration.
This position at CAA Club Group requires a leader with over 10 years of experience in Application Support or IT Operations. You will manage a talented team, addressing incidents and maintaining production stability with a focus on continuous improvement. Execute release management and collaborate with various stakeholders to develop stable and scalable solutions.
Key Responsibilities: • Lead Application Support and DevOps teams for optimal performance • Oversee daily support operations and incident management • Own service levels, availability, and major incident strategy • Manage CI/CD processes and application releases • Partner with development and business teams for solution delivery
Requirements: • 10+ years in Application Support and DevOps • Minimum 5 years in leadership roles • Proficiency in ITIL practices • Familiarity with cloud environments and monitoring tools • Strong communication and vendor management capabilities
Contribute to CAA’s mission by enhancing application reliability and team collaboration.