Application Support Engineer (AU Digital Advertising, WFH)

Schedule: Monday - Friday (07:00 AM - 04:00 PM PHT) (Remote/WFH)

What are we looking for?

Skills Required:

• Strong digital experience, with strong knowledge of web development languages
• Strong knowledge of content management systems and CDPs (Segment)
• Technical experience in order to fulfil role expectations
• Commitment to the health, welfare and wellbeing of self and others to foster a safe environment to work in and to comply with OH&S laws and regulations

Desirable

• Tertiary Degree
• 2+ years' relevant experience (Web Development, CMS, CDP)
• Photoshop experience

What will you do?

Supporting and Interacting

• Website maintenance for Customer (Magshop AU, Magshop NZ, Magsonline and Are Media Books) and publisher e-comm sites.
• Ensure product information is correct, current and uploaded in timely manner, create landing pages for multi title campaigns
• - Quick response to site operational issues and resolution of them. Support Marketing to provide innovative solutions for promotion requests.
• Identification improvements/enhancements for site/functionality to support user experience website performance
• - Troubleshoot technical issues and liaise with Sailthru support team for resolution when necessary
• - Provide support to internal stakeholders on Sailthru functionalities such as templates, content feeds, ad zones, Lifecycle Optimizer flows as well as hosted and opt-out pages

Creating & Conceptualising

• Collaborate with software vendors and IT departments to perform extensive user testing of new features before released into production.
• Run low-risk, well-informed experiments to challenge status quo and seek improvement.

Organising & Executing

• Managing the setup and maintenance of the publisher portal and marketing briefing tool.
• Provide efficient solutions and clear communications to clients and customers, to resolve enquiries.
• Report on website performance and corporate promotion reporting
• Collaborate with cross-functional teams to integrate Sailthru with other marketing tools, platforms i.e. Segment CDP and sites for seamless customer experience
• Understand, implement and manage lifecycle & trigger-based automation workflows.

Organising & Executing

• Invest in professional development through regular learning opportunities to build on skills and knowledge and invest in personal development through wellbeing initiatives and taking regular leave to maintain a balanced life.

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!
ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

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Equal Employment Statement
Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.