Application Support Engineer

The Engineering Application Support is responsible for assisting in end-to-end management of the Company’s CAD & Engineering Application System. This person will own day-to-day CAD user support, CAD System management, including upgrades, system maintenance and improvements, implementing best practices and support across the organization.

Responsibilities

• Responsible for administration of Engineering Applications & Data Management.
• Administrator responsibilities with oversight of multiple Engineering Applications.
• Manage CAD 2D & 3D ( Autocad,Microstation ,ProjectWise, Revit,Civil 3D,ACC) system configuration, and continuously drive functional and operational excellence through workflow management.
• Continuously assess system architecture and business processes to contribute to strategic planning.
• Providing Engineering Application technical support to Company’s Engineers
• Manage and troubleshoot configuration and operational parameters for all Engineering Applications.
• Develop and maintain different CAD templates, drafting/modeling standards and registry setting files, etc. in accordance with Company standards.
• Create macros to simplify and automate the manual processes.
• Support all end users, establishing document standard processes and procedures, implement best practices, and help facilitate across functional departments
• Develop and optimize the workflows and interface to the company
• Work within Team to perform root cause analysis debug software issues and work to develop, test, and implement fixes to prevent a recurrence.
• Installation of Engineering Application and including planning and implementation of upgrades and patches
• Manage licenses for all CAD & Engineering Applications software modules
• Provide CAD support as needed.