Application Support Engineer (Database)

Role Overview:

We are looking for an experienced SQL Database Administrator, internally known as Application Support Engineer (Database) with a strong background in Level 2 application support. The ideal candidate will maintain and secure Microsoft SQL Server and Azure SQL environments while resolving application, integration, and data-related issues.

✨ Why You’ll Love Working With Us

• Annual Bonus and Salary Reviews
• Comprehensive HMO + 1 free dependent
• 30 days paid leave (vacation, sick and wellness) - with cash conversion
• Real growth — workshops, training and clear career pathways
• Great culture — team events, employee fairs, and monthly games with exciting prizes
• Tenure rewards — milestone gifts at 1, 5 and 10 years
• 2 days weekly rest for a better work-life balance

Responsibilities:

• Provide Level 2 support for application, integration, data, and database-related incidents.
• Administer Microsoft SQL Server and Azure SQL across production, test, and development environments.
• Manage database installation, configuration, patching, maintenance jobs, backups, and restores.
• Monitor database health, availability, performance, capacity, and scheduled jobs.
• Resolve performance issues involving queries, indexes, blocking, deadlocks, and long-running processes.
• Administer database access, roles, permissions, encryption, auditing, and security controls.
• Support database migrations, application upgrades, releases, testing, and deployment activities.
• Use
  T-SQL and PowerShell to investigate issues and automate routine administrative tasks.
• Maintain technical documentation, runbooks, reports, and accurate support records.
• Take ownership of assigned issues and communicate progress, risks, and resolutions to stakeholders.
  

What We’re Looking For:

• Bachelor’s degree in
  Information Technology, Computer Science, or a related field, with at least 3 years of combined application support and database administration experience.
• Strong experience administering Microsoft SQL Server, including configuration, patching, maintenance, monitoring, and performance tuning.
• Experience with Azure SQL Database, Azure SQL Managed Instance, or similar cloud database platforms.
• Strong T-SQL skills and experience using PowerShell or equivalent automation tools.
• Experience managing database security, access controls, backups, restores, capacity, and disaster-recovery activities.
• Experience supporting enterprise applications and working within ITSM incident, request, problem, and change-management processes.
• Microsoft Azure Database Administrator Associate (DP-300) certification is desirable, while exposure to Always On, clustering, replication, SSIS, SSRS, Power BI, or Azure Monitor is advantageous.
  
• Strong English communication, ownership, and ability to work with Australian stakeholders.
  
• Willing to work full-time in the office located at Arcovia, Brgy. Ugong, Pasig City (Monday-Friday, morning shift).

About Cybalink Solutions:

Cybalink Solutions is an Australian-owned outsourcing partner providing world-class operational support to the construction, engineering, and resources industries. We value our people as much as our clients, offering a dynamic, fun, and team-focused workplace with genuine long-term careers. If this sounds like you, apply now and grow your career with a team that backs you.