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Epsilon LATAM.

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Application Support Engineer – DevOps

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Summary

L2 application support engineer maintaining applications for global financial-services clients in Mexico City, monitoring systems and troubleshooting issues in a Linux environment. Core stack: DevOps tooling such as Prometheus, Grafana, load balancers, Git, plus Shell/Groovy scripting.

Job: Full Time

Your role As a DevOps Support, you will work on maintaining important applications for leading Global financial services clients.

L2 Support Engineer and proactive individual with strong application support experience of 4+ years supporting DevOps tools. DevOps tools, Linux environment, distributed systems and troubleshooting system issues.

Required Skills:

  • DevOps tool knowledge with Prometheus, Grafana, SSL load balancers (in addition to SQL & Unix knowledge) Shell Scripting.
  • Strong analytical and troubleshooting skills.
  • Ability to multitask in high paced environment.
  • Problem solver and To Do attitude, ability to face technical challenges and drive solutions.
  • Bachelor's degree in information technology, Computer information systems, Computer Science or related field.
  • 3 to 4 years of work experience on DevOps, Linux system platforms.

Roles and responsibilities:

  • Having knowledge of Incident and change management.
  • Having knowledge of request management.
  • Must have good hands-on load balancers.
  • Need Working Knowledge on SCM Tools like Git.
  • Good Practical Knowledge on Prometheus & Grafana
  • Must have Practical Knowledge of Scripting like Shell, Groovy.

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See also

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