Application Support Engineer

In this role you will provide application support for digital banking services, helping colleagues and customers with their day-to-day banking needs. You will manage incidents and support requests from investigation through to resolution, using data, logs and monitoring tools to identify root causes and improve service performance. You will also work closely with teams across the organisation to resolve issues, enhance processes, and share knowledge.

In this role you will provide application support for digital banking services, helping colleagues and customers with their day-to-day banking needs. You will manage incidents and support requests from investigation through to resolution, using data, logs and monitoring tools to identify root causes and improve service performance. You will also work closely with teams across the organisation to resolve issues, enhance processes, and share knowledge.