Application Support

Job Descriptions:

• Investigate and debugging in application issues raised by the client and swiftly provide a workaround/resolution within the required SLA.

• Analyzing and understanding the real issues of customer facing problems and working closely with software development and QA team to solving the root causes.

• Working closely with user and/or functional consultants to getting correct information and reproduction issues

• Prioritize working task and assignment by business impact.

Job Qualifications:

• Good interpersonal, communication and problem-solving skills

• Analytical thinking and ability to think independently

• Ability to work both independently or collaboratively in teams.

• Hardworking and trustworthy

• Ability to work under pressure of deadlines on multiple assignments

• Ability to represent the company in a professional and consultative appearance and approach

• Excellent knowledge in SQL command

• 2 - 5 year ear experiences in application support, MS SQL or related

• Experience in HR System will be a plus