Application Support Level 3

RESPONSIBILITIES: Kforce has a client that is seeking an Application Support Level 3 in Blue Ash, OH. This role is in office - 5 days a week. Key Responsibilities: * Participate in a scheduled on-call rotation (nights/weekends/holidays) for 24x7 support; PTO/leave may be restricted during peak retail periods and major go-lives * Willingness to travel and provide onsite support for new go-lives, pilots, and rollouts * Partner with cross-functional teams to expedite issue resolution and manage to…