Application Support Manager

Experience Level : 15 to 20 years. Ensure SLA compliance and maintain high availability of business-critical applications/systems Take ownership of application downtime incidents and act as the primary escalation point during outages Leverage a strong development background to better understand application behavior, logs, and issue diagnosis Possess thorough understanding of Software Development Life Cycle (SDLC) to align support with build, release, and production cycles Manage major incidents…