Application Support Specialist

Job Responsibilities

• Supported application setup, configuration, and deployment

• Provided user support, troubleshooting, and issue resolution

• Logged, escalated, and tracked incidents to ensure timely closure

• Assisted in system testing and implementation of enhancements

• Conducted end-user training on application usage

• Collaborated with teams to improve system performance and user experience

Job Requirements

• IT-related or Diploma

• Strong communication skills and a friendly attitude

• Someone patient, helpful, and proactive

• Able to work independently in a fast-moving environment

• Basic SQL knowledge is a plus

• Fresh grads welcome