Application Support Specialist

Responsibilities:

Lead smooth and quality-assured transition of application features from development to

production environments

Drive continuous improvement initiatives and optimization of business application service

operations

Lead the development of the Operations Enablement service catalogue to further improve

service delivery

Run/Lead small to mid-sized projects related to operations

Qualifications:

Degree in technology, software engineering or related quantitative field

More than 5 years of experience in similar role, preferably in technology and/or financial

industry

Proficient in relational databases (SQL Server/PostgresDB)

Experience in cloud services such as AWS (certification is a plus)

Experience with incident and problem management

Experience in programming languages such as Java and/or Python is a must have

Knowledge Snowflake is a plus

Knowledge in Business Intelligence tools (Qlik) is a plus

Proficiency with collaboration and project tools like Jira, Confluence

Good understanding or have gained experience on at least one common Enterprise Agile

Framework e.g., Kanban, SAFe, SCRUM, etc. (certification is a plus)

Strong problem-solving skills with the ability to see the big picture, understand how the

details contribute to that, and think through the cause-and-effect relationships that can

create change

Proven ability to balance and prioritize multiple operations/projects at a time, while

maintaining sharp attention to detail

Accurate, effective, and independent working style

Strong analytical and problem-solving skills

Ability to work under pressure and confidently interact with business users

Excellent communication skills and customer centric approach

Very good language skills in English (written/oral)

Knowledge about private markets would be an advantage