Applications & Data Analyst

River Run is a shared services organization that supports banking affiliates, Newburyport Bank, Pentucket Bank and Rollstone Bank & Trust.

This position is an ONSITE position located in Newburyport, MA.

The Applications & Data Analyst supports business applications, data integration, reporting, data quality, and analytics across the bank. This role collaborates with technology, operations, and business teams to ensure accurate data, reliable reporting, effective application support, and secure handling of sensitive information. Experience with banking applications, generative or agentic AI, workflow orchestration, or AI-assisted development is a plus.

Essential Job Functions

Application Support & Integration

• Support, monitor, and maintain core banking and business applications; troubleshoot issues and coordinate resolutions with vendors and internal teams.
• Assist with system integrations, APIs, automated workflows, file transfers, and data exchange processes, including development, testing, monitoring, and troubleshooting.
• Support application implementations, upgrades, configuration changes, user acceptance testing, and application lifecycle activities, including documentation, change management, and releases.

Data Management & Transformation

• Assist with developing, maintaining, and monitoring data transformation processes for reporting, analytics, and integrations.
• Validate data accuracy, completeness, and consistency across systems, reports, and dashboards, and maintain documentation for data definitions, transformation logic, and business rules.

Reporting & Analytics

• Develop and maintain operational, management, and regulatory reports and dashboards using reporting and business intelligence tools.
• Work with business users to gather reporting, application, and data requirements; document specifications and support self-service reporting solutions.
• Maintain report inventories, metadata, and reporting standards, and assist with automating recurring reporting processes.

Security, Compliance & Governance

• Follow information security, cybersecurity, and data privacy policies when handling sensitive customer and business information.
• Support data governance, regulatory compliance, and internal and external audit requests related to data, reporting, and application controls.

Documentation & Process Improvement

• Maintain documentation for reports, dashboards, integrations, workflows, application configurations, and operating procedures.
• Participate in projects that improve reporting efficiency, integration reliability, and data accessibility.
• Stay current on emerging technologies, analytics methods, AI capabilities, and responsible technology practices in financial services.