Applications Engineer
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Description
application engineer – EV Charging
Key Responsibilities:
- Interoperability Validation
- OCPP 1.6 and OCPP 2.0.1: Ensure that backend systems and charge points are compatible and functioning correctly with these Open Charge Point Protocol versions.
- DIN70121 and ISO15118: Validate the interoperability of vehicles and charging infrastructure with these standards, focusing on Autocharge and Plug and Charge functionalities.
- Technical and Project Support
- Application and Sales Support: Utilize Web and PC tools to provide technical support and application assistance during the sales process.
- Product Delivery and Installation: Support pre and post-sales activities, including product delivery, installation, commissioning, and handover.
- Troubleshooting
- Systematic Approach: Use techniques like data mining, system log analysis, and performance testing to troubleshoot and resolve technical issues with chargers.
- Reproduction and Isolation: Conduct tests to replicate and isolate issues, then develop solutions to address them.
- Technical Sales and Client Relationships
- Customer Liaison: Maintain effective relationships with customers to understand their needs and ensure a positive experience throughout the sales process.
- Technical Sales Role: Build and maintain relationships with prospective clients, providing technical support and insights to drive sales.
- RFI and RFP Support: Review and provide inputs on Request for Information (RFI) and Request for Proposal (RFP) technical specifications.
- Influencing Specifications: Contribute to shaping technical specifications for product positioning and applications.
- Cross-Functional Collaboration:
- Internal Coordination: Work closely with product management, engineering, finance, and operations teams to ensure alignment on goals and execution plans.
- destinations to represent Alpitronic and engage with customers.
- Key Relationships: Visit and build relationships with key personnel at Alpitronic globally.