Applications Engineer

Roles & Responsibilities:

• Support semiconductor machine application needs which include installation and acceptance jobs.

• Attend application-related service calls, troubleshoot technical issues and provide solutions to customers.

• Conduct product demonstrations and application training.

• Communicate with customers on technical requirements, activities and schedules.

• Support the sales team with new tool promotion.

• Promote application-related after-sales items, solution business and matching projects to customers.

• Support administrative work related to application service activities, such as preparing quotations, service records and technical documents.

• Any other duties as and when assigned by superiors.

Other Requirements:

· 2-4 years of relevant engineering experience in a semiconductor process environment, preferably with CD-SEM experience.

· Good technical problem-solving skills with the ability to troubleshoot application-related issues.

· Ability to conduct classroom or on-the-job training (OJT) on system theory for engineers and customers.

· Able to travel frequently and on short notice.

· Ability to work in clean rooms when required.

· Able to work independently as well as collaboratively within a team.

· Possess good communication and presentation skills.