Applications Engineer, Hong Kong

About the role

We are seeking a skilled Applications Engineer to join our dynamic team at Extron in Hong Kong. As a full-time Applications Engineer, you will play a crucial role in supporting our customers and ensuring the successful implementation of our innovative technology solutions.

What you'll be doing

• Providing technical support and training to a large established base of professional AV resellers, installers and trainers.

• Assisting with the design, configuration, and programming of Extron control systems and signal processing solutions.

• Troubleshooting and resolving complex technical issues experienced by customers.

• Set up demo stations and do product demonstrations.

• Contributing to the continuous improvement of our products and services through feedback and recommendations.

What we're looking for

• BSEE/BSCE Degree (transcripts required).

• Minimum 2 years of experience in a similar technical support or applications engineering role.

• Networking certification such as CCNA is an advantage.

• Experience in the practical networking area (TCP/IP, Ethernet, IP Addresses subnet masks, routers, NAT, gateways).

• Knowledge in Audio and Video integration.

• Strong problem-solving and troubleshooting skills, with the ability to think critically and creatively.

• Excellent communication and interpersonal skills to effectively interact with customers and stakeholders.

• A passion for technology and a commitment to providing exceptional technical support.

What we offer

At Extron, we are dedicated to fostering a collaborative and supportive work environment. We offer a competitive salary to the suitable candidate. Join our team and be a part of a dynamic and innovative company at the forefront of the professional AV industry.

About us

Extron, headquartered in Anaheim, California, is a leading developer and manufacturer of professional audio and video system products. Extron products are used to integrate video and audio into presentation systems for today's high-tech boardrooms, presentation/training centers, university lecture halls, and other applications. Our corporate philosophy is founded on three concepts: Service, Support and Solutions - S3. By following this standard, Extron has become one of the leading providers of products and training to the professional AV industry.

Apply now and become a key member of our team!