APPLICATIONS ENGINEER III
Summary
Responsible for the fulfillment side of our CNC Machine sales by ensuring we meet the operational capability of all lines of Murata CNC machine and integrated product load/unload systems; apply the latest process techniques, tooling, Fanuc, and other software to develop robust engineering solutions for our customers. Travel to customer facilities for installation, CPK acceptance runoffs and customer machine operator training. Perform machine troubleshooting analysis as required.
Essential duties and responsibilities include the following. Other duties may be assigned.
a) Install measuring probes, PPG, and other process specific peripheral components. Install and qualify appropriate tooling and work holding for turnkey or customer demo projects.
b) Create CNC programs manually and/or by using CadCam programming software.
c) Setup machine and validate process to ensure it meets customers quality and cycle time requirements. Occasionally handling customer requests such as tool monitoring, redundant tooling, parametric programming, tool setter usage and automation will need to be applied.
d) Perform the machine acceptance runoff with the customer present at our facility and then duplicate at their facility after installation. Post acceptance, provide customer personnel with machine operator training instruction and materials.
e) Travel to customer facilities internationally to perform and/or assist with machine runoffs and operator training. May require some travel to Murata Machinery Ltd, Japan for specialized training.
f) Maintain project schedules and meet customer deadlines. Must work well under pressure, and tactfully communicate with customers and co-workers.
g) Attend Proposal Engineering meetings to review new projects. Attend Kick off meetings and provide feedback to Engineering, Project Management and Proposals groups with any concerns about part processing, tooling, etc.
h) Trouble shoot machine process issues which may include surface finish issues, chip control, tool life, etc.
i) Must be able to troubleshoot loader programs and cycle tables.
j) Set up PPG which includes changing out fixtures, adjusting transducers, perform gage R&R and set-up /program feedback to the machine.
k) Work with Proposal Engineering group to select tooling for all projects.