Applications Support Specialist
We are looking for a Technical Support/ Help Desk Operator to provide enterprise-level assistance to our customers.
Responsibilities:
- Diagnose and troubleshoot software problems and help our customers install applications and programs.
- Interact with clients through ticketing system, phone, emails or chats and provide unambiguously written instructions or technical manuals.
- Testing and evaluating new technology.
- Following instructions, either written or in diagram form, in order to set up a system or fix a fault.
Technical Knowledge:
Minimum 1 year of professional experience covering:
- ASP.NET & C# Web Applications is a plus
- SQL Stored Procedures, ADO and ADO.net, LINK server
- STRONG Software Architecture & Design skills
Personal Qualifications
- Team Work Spirit Hard Worker, quick learner & motivated
- Applicant must have a good English, French, Arabic, communication & presentation skills