Apprentice – Housekeeping (Trainee)

Room & Public Area Cleaning

• Assist in cleaning guest rooms: making beds, dusting, vacuuming, replenishing amenities, and arranging supplies.

• Support in cleaning public areas such as lobby, corridors, restrooms, and back-of-house areas.

• Ensure all assigned areas meet brand cleanliness standards.

Operational Support

• Help in preparing trolleys with linen, amenities, and cleaning supplies.

• Assist in laundry operations – sorting, folding, and delivering linen.

• Report maintenance issues (lights, AC, plumbing) to the supervisor.

• Support during busy operations, check-outs, and room turnarounds.

Hygiene & Safety

• Follow all hygiene protocols and safety standards as per hotel guidelines.

• Use cleaning chemicals correctly and handle equipment safely.

• Ensure proper waste segregation and maintain cleanliness of work areas.

Guest Interaction

• Greet guests politely and offer assistance when needed.

• Maintain confidentiality and respect guest privacy at all times.

• Report any lost and found items immediately as per procedure.

Learning & Development

• Participate in training on cleaning techniques, guest service, and brand standards.

• Learn different housekeeping sections — rooms, public areas, laundry, and linen room.

• Seek guidance from supervisors and continuously improve skills.

• Hotel Management student / recent graduate or Diploma Holder

• Prior housekeeping internship is an added advantage but not mandatory