Apprentice, Information Security
Summary
Assists with video evidence coordination and audit support for Pearson’s security operations, handling CCTV footage, trackers, and documentation.
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Job Description – Apprenticeship Structured role overview for apprenticeship support within investigation operations |
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Purpose This apprenticeship support role is intended to strengthen operational coordination across video footage handling, audit preparation, tracker maintenance, and repository hygiene. |
| Role 1: Video Footage Coordination Assistant |
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Role Focus: Supports investigation readiness by coordinating video evidence requests, receipt validation, naming consistency, storage, and escalation of missing or incomplete recordings. Key Responsibilities • Download CCTV videos from Eagle Eye, DVRs, SharePoint links, and other approved sources. • Verify whether requested videos have been received from test centers. • Rename videos according to the standard naming convention. • Organize footage into folders by case, site, and date. • Maintain video request and receipt trackers. • Upload videos to designated storage locations. • Escalate missing, corrupted, or incomplete recordings. |
| Role 2: Audit Support Coordinator |
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Role Focus: Supports audit execution by maintaining trackers, preparing review materials and coordinating documentation. Key Responsibilities • Create and update audit trackers. • Prepare audit packets and checklists before reviews. • Raise Service Direct audit appointment cases using approved templates. • Follow up with sites for missing documents or recordings. • Record status updates in trackers. • Maintain audit calendars and completion logs. • Reconcile lists of sites against audit planners. |
Additional Responsibilities
| Update SharePoint repositories. | Track team training completion. | Quality-check file naming conventions. |