Apprentice Reservations Agent | AYANA BALI
Summary
Handle guest reservations, check-ins/outs, and inquiries for Bali’s largest integrated resort, ensuring smooth hospitality service.
Join our team and be part of the continued success of Bali’s largest integrated resort.
We offer an exciting career opportunity for an individual with the following details:
Summary of Responsibilities:
- Assist in handling reservations and bookings
- Provide information about room availability, rates, and hotel amenities
- Assist with checking guests in and out
- Manage incoming calls and respond to guest inquiries
- Coordinate with other departments to ensure smooth guest experience
- Maintain accurate records of reservations and guest information
Requirements
- Open exclusively for Indonesian citizen
- Minimum 1 years' experience in the same position or related fields in the hospitality industry
- Ability to handle multiple tasks simultaneously, effectively prioritize, and manage time efficiently.
- Customer service-oriented mindset
- Excellent English communication skills, both written and spoken. Knowledge of additional languages is an advantage
- Diploma in Hospitality, or other relevant fields. Bachelor's degree is desirable