Apprentice Sales Administrator

TechPoint Group, is one of the largest UK-owned CEMs. We supply EMS and supply chain services to leading technology companies across the UK and Europe. We operate from a modern, clean environment to support customers in the commercial, space, defence, transport, audio, motorsport, and instrumentation sectors. We have opened a new world-class facility and are looking for new talented people to join us on this exciting journey.

We are looking for a motivated and organised Apprentice Sales Administrator to join our team within a fast-paced Electronics Manufacturing Services (EMS) environment. This is a great opportunity to gain hands-on experience in sales support, customer service, and commercial operations while working towards a recognised qualification.

You’ll play a key role in supporting the account management team with day-to-day administrative tasks, helping ensure smooth communication with customers and efficient processing of orders and enquiries.

Responsibilities

· Support the account management team with order entry and updates in internal systems

· Maintain accurate customer records and documentation

· Liaise with internal departments (e.g. production, procurement, engineering) to track order progress

· Help manage customer enquiries and ensure timely responses

· Support the preparation of sales reports, forecasts, and presentations

· Monitor email inboxes and respond or escalate queries as appropriate

· Assist with scheduling meetings and maintaining calendars

· Provide reception cover during lunch breaks and annual leave

· Learn and follow company procedures, quality standards, and compliance requirements

What You’ll Learn

· End-to-end sales order process within an EMS environment

· Customer relationship management and communication skills

· Basics of electronics manufacturing and supply chain processes

· Use of ERP/CRM systems

· Commercial awareness and business operations

· Strong attention to detail and good organisational skills

· Good written and verbal communication

· Basic IT skills (Microsoft Office, especially Excel and Outlook)

· Willingness to learn and take initiative

· Positive attitude and strong work ethic

· Interest in business, sales, or administration

· Commitment to completing an apprenticeship programme

· Structured training and mentorship

· Opportunity to gain a recognised qualification

· Exposure to a dynamic manufacturing environment

· Career development opportunities within sales or commercial roles

· Supportive team culture