Aprio PH – Payroll and Onboarding Associate
Position Responsibilities:
- Employee Onboarding Support: Assist clients with onboarding systems, including maintaining new hire data tied to I-9s, managing E-Verify processes, and resolving discrepancies.
- Compliance and Professional Standards: Adhere to company policies, procedures, and professional standards.
- Documentation and Communication: Maintain internal records of client interactions, technical issues, and resolutions. Share client feedback and feature requests with internal teams to improve services.
- Payroll Support:
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Set up and maintain new hire and timekeeping records for assigned clients. Collect and enter employee hours, new hire data, and changes.
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They will manage an inbound email box to maintain and update federal and state W4 changes within the UKG payroll system.
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They will also be responsible for updating E-Consent in the UKG payroll system for W2s and 1095s.
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They will be responsible for updating insurance plans to meet the regulatory reporting requirements tied to the Affordable Care Act.(ACA)
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Client Support and Troubleshooting: Respond to client inquiries via email, or chat.
- Other Duties:
- Perform additional tasks assigned to support the payroll and onboarding functions. Flexibility to work extended hours during peak periods to meet deadlines.
- Meet turnaround requirements for payroll preparation and delivery.
- Perform all work in a professional manner and in accordance with firm policies, procedures, and professional standards.
- Cooperate effectively with co-workers, internal support staff and clients where appropriate.
- Organize a work schedule to meet the requirements of the assignments.
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Qualifications needed:
- Must be a graduate of a bachelor's degree in Accountancy, Human Resources, Business Management, or a related field.
- At least 1 year of relevant experience is preferred; however, fresh graduates and entry-level professionals are encouraged to apply.
- Strong customer service and communication skills, both verbal and written.
- Experience in payroll or banking is preferred.
- Previous experience in a CPA firm is an advantage.
- Proficient in Microsoft Office applications and knowledgeable in relevant software and databases, such as Kronos (UKG), Payforce, Workday, and ADP.
Work Schedule: Mid-shift (3:00 PM–12:00 AM)
Work Setup: Onsite for the first two (2) months, followed by a hybrid work arrangement in either the Makati or Clark office.
As published by lever · 21 questions · 9 written answers
Basics
Which location are you applying for?, Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL
Short answers (3)
- Current Salary (Accurate range)
- Expected salary range (gross amount):
- How much notice will you need to provide before joining Aprio? (Please indicate number of days or months)
Pick from a list (9)
- Are you currently residing in the Philippines?
- Are you committed to work onsite during weekdays for your initial 3 months from your start date?
- Are you committed to work on a hybrid set up? 2 days onsite either in Makati or Pampanga and 3 days work from home after completing 2 months consistent onsite work?
- Are you committed to working at night and/or shifting schedule?
- Do you currently work for a member firm of the Aprio Firm Alliance or PS+?
- Have you previously been employed by Aprio?
- Do you hold Filipino citizenship?
- Will you require Aprio to sponsor a visa or work permit for you to legally work in the Philippines in the future?
- Do you have pending final interviews and/or offers with other companie/s already?
Written answers (9)
- Working Address:
- Present Address:
- Permanent Address:
- Do you have any concerns or challenges that might impact your performance during the probationary period with Aprio? If yes, please explain if there are any reasons why you might be unable to meet the job requirements.
- Do you have a part-time jobs and/or businesses? If yes, kindly declare the Shift, Nature of your role, Company name:
- Are you acquainted with or related to any current Aprio employees? If yes, please provide their name and your relationship to them.
- Education Course and Year Graduated
- Do you possess any of the professional licenses or certifications mentioned in the job description? If yes, please specify.
- Other benefits aside from Basic Salary e.g. Non taxable allowance, HMO, Reitrement Plan etc.