Aprio PH – Payroll and Onboarding Associate
Position Responsibilities:
- Employee Onboarding Support: Assist clients with onboarding systems, including maintaining new hire data tied to I-9s, managing E-Verify processes, and resolving discrepancies.
- Compliance and Professional Standards: Adhere to company policies, procedures, and professional standards.
- Documentation and Communication: Maintain internal records of client interactions, technical issues, and resolutions. Share client feedback and feature requests with internal teams to improve services.
- Payroll Support:
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Set up and maintain new hire and timekeeping records for assigned clients. Collect and enter employee hours, new hire data, and changes.
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They will manage an inbound email box to maintain and update federal and state W4 changes within the UKG payroll system.
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They will also be responsible for updating E-Consent in the UKG payroll system for W2s and 1095s.
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They will be responsible for updating insurance plans to meet the regulatory reporting requirements tied to the Affordable Care Act.(ACA)
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Client Support and Troubleshooting: Respond to client inquiries via email, or chat.
- Other Duties:
- Perform additional tasks assigned to support the payroll and onboarding functions. Flexibility to work extended hours during peak periods to meet deadlines.
- Meet turnaround requirements for payroll preparation and delivery.
- Perform all work in a professional manner and in accordance with firm policies, procedures, and professional standards.
- Cooperate effectively with co-workers, internal support staff and clients where appropriate.
- Organize a work schedule to meet the requirements of the assignments.
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Qualifications needed:
- Must be a graduate of a bachelor's degree in Accountancy, Human Resources, Business Management, or a related field.
- At least 1 year of relevant experience is preferred; however, fresh graduates and entry-level professionals are encouraged to apply.
- Strong customer service and communication skills, both verbal and written.
- Experience in payroll or banking is preferred.
- Previous experience in a CPA firm is an advantage.
- Proficient in Microsoft Office applications and knowledgeable in relevant software and databases, such as Kronos (UKG), Payforce, Workday, and ADP.
Work Schedule: Mid-shift (3:00 PM–12:00 AM)
Work Setup: Onsite for the first two (2) months, followed by a hybrid work arrangement in either the Makati or Clark office.