Apriso MES Application Support Engineer (O&M Support)
Description
Hi Folks,
Hope you are doing well!
Please find the below job description and share the updated resume to
Job Title: Apriso MES Application Support Engineer (O&M Support)
Location: Fully Remote
Duration: 1 Year contract with strong possibility of extension
Role Description
The Apriso O&M Support role is responsible for ensuring the stable, reliable, and efficient operation of the Apriso Manufacturing Execution System (MES) across production environments.
This role combines technical expertise, manufacturing process understanding, and strong problem‑solving skills to sustain system performance, support end users, and drive continuous improvement.
Key responsibilities include monitoring system health, troubleshooting incidents, and resolving application issues in partnership with IT, operations, and engineering teams.
The role provides day‑to‑day operational support, executes maintenance tasks, and ensures timely escalation for high‑priority or complex issues.
In addition, Apriso O&M Support manages configuration changes, validates system updates, and supports deployments, ensuring minimal impact to manufacturing operations.
Key skills
Skill category | Required skills |
Core technical skills | Dassault Systèmes DELMIA Apriso, MES Support, Application Support |
Database | SQL, SQL Server, Database Troubleshooting |
Application support | L2/L3 Support, Incident Management, Problem Management |
Manufacturing | Manufacturing Execution Systems (MES), Manufacturing Operations, Production Workflows |
Technical | Troubleshooting, Root Cause Analysis (RCA), System Monitoring |
Maintenance | Application Maintenance, Configuration Management, Patch Management |
Deployment | Release Management, Change Management, Deployment Support |
Integration | MES Integration, ERP Integration, SAP Integration |
ITSM tools | ServiceNow, Jira, Incident Tracking |
Thanks
Esther
Esther at Sun-it Solutions dot com