APS 4 - Information Management Reform Sustainment Support Officer

$81,868 - $89,377 up to 15.4% Superannuation Canberra - ACT, Laverton - VIC The Role Within the ICT Service Support function an APS 4 ICT Customer Support Officer is accountable under routine direction to perform and achieve moderately complex helpdesk, incident management, communication and application support work. Some activities are as follows: Undertake IT Processes in accordance with the Information Technology Infrastructure Library (ITIL) Framework. Carryout technical and administrative…