APS4 Associate Provisioning Desktop Support Officers
Posted Updated
Summary
Desktop Support Officer (APS4) in Canberra providing operational support to a federal government client across asset management, logistics, warehousing, and ICT equipment deployment. A 7-month contract at $50–55/hour requiring Negative Vetting 1 clearance, with a 12-month extension opportunity.
APS4 Associate Provisioning Desktop Support Officers
Location; Canberra, ACT
Duration: 7 months with 12-month extension opportunity
Hourly rate: $50 - $55 per hour
Clearance: Negative Vetting 1
Our federal government client is seeking a Desktop Support Officer to provide operational support across asset management, logistics, warehousing, and ICT equipment deployment activities. This role plays a key part in ensuring organisational assets are accurately tracked, maintained, and available to support business operations across multiple locations.
Working under general supervision, you will assist with site setups, office relocations, stock management, equipment deployment, and asset lifecycle activities. You will also provide basic ICT support and troubleshooting for end-user devices, helping maintain operational readiness and efficient service delivery.
Key Responsibilities
To apply, click the Apply Now button and send your up-to-date resume, for a confidential discussion call us now on 02 5119 3133.
This advertisement may remain live after the role has closed. Applications submitted after the closing date may be considered for similar vacancies.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Our Commitment
We are committed to inclusive and culturally safe recruitment practices and welcome applications from people of all backgrounds, experiences, and career stages. We particularly encourage Aboriginal and Torres Strait Islander peoples to apply.
Location; Canberra, ACT
Duration: 7 months with 12-month extension opportunity
Hourly rate: $50 - $55 per hour
Clearance: Negative Vetting 1
Our federal government client is seeking a Desktop Support Officer to provide operational support across asset management, logistics, warehousing, and ICT equipment deployment activities. This role plays a key part in ensuring organisational assets are accurately tracked, maintained, and available to support business operations across multiple locations.
Working under general supervision, you will assist with site setups, office relocations, stock management, equipment deployment, and asset lifecycle activities. You will also provide basic ICT support and troubleshooting for end-user devices, helping maintain operational readiness and efficient service delivery.
Key Responsibilities
- Support the coordination of asset management and logistics activities to maintain operational readiness and effective service delivery.
- Receive, track, label, store, allocate, and deploy ICT equipment and organisational assets.
- Maintain accurate asset registers and inventory records using asset management systems and tools.
- Assist with procurement, allocation, lifecycle management, and disposal of assets.
- Support warehouse operations, stocktakes, equipment movements, and storage activities.
- Contribute to site setups, office relocations, and equipment deployment across multiple locations.
- Coordinate logistics requests received via service management platforms, email, phone, and stakeholder engagement.
- Prepare, configure, deploy, and recover ICT equipment and associated assets.
- Provide first-level ICT support and troubleshooting for user equipment, escalating complex issues where required.
- Monitor and report on asset movements, inventory levels, and compliance requirements.
- Identify opportunities to improve processes, systems, and operational efficiency.
- Travel as required to support business activities, operational events, and deployment requirements.
- Undertake additional duties as directed.
- Demonstrated experience or knowledge in asset management, logistics, warehousing, ICT support, or a related field.
- Experience supporting asset management activities, including the receipt, tracking, labelling, storage, allocation, and movement of equipment and assets.
- Ability to maintain accurate records using asset tracking, inventory management, or similar business systems.
- Proven ability to work effectively within a team environment, follow established procedures, and manage competing priorities.
- Strong organisational, communication, and coordination skills.
- Experience supporting equipment deployments, stocktakes, warehouse functions, site setups, or office relocations.
- Ability to provide basic ICT troubleshooting and support for end-user equipment, with appropriate escalation of complex issues.
- Experience using enterprise asset management platforms such as ServiceNow.
- Relevant certifications or licences including Manual Handling, White Card, First Aid, or Forklift Operation.
- Demonstrated ability to contribute to innovation and continuous improvement initiatives.
- Strong stakeholder engagement, communication, and reporting capabilities.
To apply, click the Apply Now button and send your up-to-date resume, for a confidential discussion call us now on 02 5119 3133.
This advertisement may remain live after the role has closed. Applications submitted after the closing date may be considered for similar vacancies.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Our Commitment
We are committed to inclusive and culturally safe recruitment practices and welcome applications from people of all backgrounds, experiences, and career stages. We particularly encourage Aboriginal and Torres Strait Islander peoples to apply.