Aquatic Center Manager - 2 Positions
POSITION TITLE: Aquatic Center Manager - Part Time, approx. 25 hours per week
SALARY: No less than $19.28 per hour
PURPOSE STATEMENT
The job of Manager – Aquatic Center is done for the purpose/s of providing daily operational leadership and on-site supervision of aquatic center functions during assigned shifts; ensuring safe, efficient, and customer-focused operations; supervising staff; coordinating programs and facility use; maintaining high standards of safety, cleanliness, and service; and supporting the overall effectiveness of the Aquatic Center. This position serves as the primary on-site decision-maker when the Aquatic Center Coordinator is not present, while operating within established guidelines and expectations.
REPORTS TO: Aquatic Center Coordinator
ESSENTIAL FUNCTIONS
- Serves as the on-site supervisor responsible for all aquatic center operations during assigned shifts.
- Oversees lifeguards, assistant managers, and support staff to ensure appropriate staffing levels and coverage.
- Adjusts employee work assignments in real time (e.g., call-ins, no-shows, demand fluctuations) to ensure safe and effective operations.
- Opens and closes the facility, ensuring readiness for all scheduled activities and programs.
- Inspects swimming pools, decks, equipment, and facility areas for the purpose of maintaining a safe, clean, and attractive environment and identifying necessary repairs.
- Ensures compliance with all safety regulations, health codes, and district policies.
- Responds to emergencies and ensures proper incident documentation and follow-up procedures are completed.
- Verifies staff certifications and ensures safe practices are consistently implemented.
- Provides direct supervision, coaching, and performance feedback to assistant managers and lifeguards.
- Models professional behavior, safety awareness, and high standards of customer service.
- Communicates staffing needs, operational issues, and recommendations to the Aquatic Center Coordinator.
- Serves as the primary point of contact for patrons, groups, and facility rentals during assigned shifts; resolves concerns in a timely and professional manner.
- Oversees daily transactions, deposits, and financial documentation to ensure accuracy and accountability.
- Maintains records including attendance, incident reports, daily logs, and required documentation.
- Monitors facility cleanliness, sanitation, and chemical levels consistent with established standards.
- Coordinates minor operational needs and communicates maintenance issues appropriately.
OTHER FUNCTIONS
- Assists with special events and facility setup for the purpose of supporting community and district activities.
- Supports Aquatics Education and program staff as needed for effective program execution.
JOB REQUIREMENTS: MINIMUM QUALIFICATIONS
QUALIFICATIONS
- Be at least 18 years of age
- Possess effective communication skills
- Possess current CPR and Lifeguard certifications with the Red Cross
- Ability to work part time evenings and some weekends
- Ability to lift 40 pounds to waist level on occasion
Able to multi-task efficiently
SKILLS, KNOWLEDGE, AND ABILITIES
SKILLS are required to perform multiple operational and supervisory tasks with a focus on real-time decision-making and staff oversight. Specific skill-based competencies include: supervising staff in an aquatic environment; responding to emergencies; providing customer service; operating aquatic facility systems; maintaining records; and using standard office equipment and procedures.
KNOWLEDGE is required to understand policies, safety regulations, and health codes related to aquatic facilities; perform basic math calculations; read and interpret technical and operational documents; and communicate effectively with staff, patrons, and supervisors. Knowledge-based competencies include: aquatic safety standards; staff supervision practices; and facility operations.
ABILITY is required to supervise staff during active operations; make decisions under pressure; communicate effectively with diverse groups; maintain accurate records; adhere to safety practices; and respond to changing conditions. Problem solving may require independent decision-making within established parameters.
RESPONSIBILITY
Responsibilities include: working under general supervision; providing on-site direction and leadership to staff; making operational decisions during assigned shifts; ensuring compliance with established procedures; and supporting the overall success of the Aquatic Center. The position has a direct impact on safety, customer experience, and daily operations.
WORKING ENVIRONMENT
The usual and customary methods of performing the job's functions require the following physical demands: swimming in shallow and deep water, significant lifting, carrying, pushing, and/or pulling, some climbing and balancing, frequent stooping, kneeling, crouching, and/or crawling, and significant fine finger dexterity. The job is performed in indoor and outdoor pool environments, including exposure to moisture and temperature variations.
EXPERIENCE: Job-related experience in aquatics supervision or recreation programming is required.
REQUIRED TESTING AND CERTFICATIONS
Certificates & Licenses Required:
- Lifeguard Certification (required)
- Lifeguard Instructor (LGI) Certification (required)
Preferred Certifications
- Certified Pool Operator (CPO) Certification (preferred, not required)
Continuing Education / Training:
- Maintains all required certifications and participates in ongoing professional development
CLEARANCES:
- Criminal Justice Fingerprint/Background Clearance
Key Organizational Distinction
- Serves as a shift-level operational leader, not a district-level program leader
- Bridges the gap between the Aquatic Center Coordinator and frontline staff
- Provides real-time supervision and decision-making rather than strategic program oversight
Key Competencies
- Real-time decision-making
- Staff supervision and accountability
- Customer service leadership
- Operational awareness and safety focus
FLSA Non-exempt