Aquatics Coordinator

The Aquatics Coordinator oversees the daily operation of the Aquatics Department and provides a safe aquatic environment for staff and patrons both in and around the pool.
Essential duties and responsibilities include the following:

• Day to Day Operations:
• Directly supervise aquatic staff including lifeguards, swim Instructors and water fitness instructors
• Identify staffing and training needs; conduct interviews, train, coach and evaluate staff
• Provide in-service training for skill practice, customer service, and safety procedures on a monthly/bi-Monthly schedule
• Create staff schedules

Risk Management:

• Organize and conduct ASHI courses for internal and external customers
• Ensure that all aquatic staff are up to date on all required certifications, at all times
• Maintain branch ASHI certifications- update new certifications as well as identifying those who are coming up to expire
• Maintain the upkeep of all first aid kits and jump bags to ensure they are stocked and filled. Inventory back-stock and order new supplies as needed/budgeted

Fiscal Responsibility:

• Monitor revenues and expenditures for the Aquatics Department to assure sound fiscal control. Ensure programs are operating within established budgets and identify and perform cost control activities
• Review and maintain payroll
• Work with the Supervisor/Senior Leadership Team to handle employee relations and discipline, with documentation, involving aquatics staff and patrons.
• Along with the Supervisor/Senior Leadership Team and Marketing Department, develop marketing strategy and campaign material for Aquatics including articles, brochures, postcards, program guide entries, audience identification, etc.
• Utilize excellent customer service skills, establish and maintain effective working relationships with employees, members, vendors, and the community.
• Work as a water fitness instructor, lifeguard or swim instructor as needed.
• Provide leadership and direction in the development of short and long range strategic plans.
• Communicate effectively with staff, vendors, and members. Answer all phone calls promptly.
• Support and enhance the quality standards of the Aquatic Department as specified by the Executive Director of Aquatics.
• Participate in fundraising events for the branch and Aquatics Department such as Annual Impact Fund.
• Exemplify the YMCA mission and YMCA character development

Supervisory Responsibilities

• Directly supervises part-time and non-exempt employees and volunteers within the Aquatics Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; reviewing and approving timesheets; appraising performance; rewarding and disciplining employees; monitoring and updating all required staff certifications; addressing complaints and resolving problems.

Marginal Responsibilities

• Attend required meetings and trainings
• Assist with special events, both branch and association-wide
• Serve as Manager On Duty when needed
• Create WPRs for employees
• Manage and organize facility rentals for the Yadkin Family YMCA