Aquatics Manager

Aquatics Operations Manager

Position Overview
Seeking an outgoing, organized, positive, and experienced professional to serve as the Aquatics Operations Manager. The ideal candidate will have 3-5 years of experience managing a diverse team, handling high guest volume, and overseeing aquatics operations in a waterpark environment. This role requires expertise in staff management, training (including Ellis & Associates protocols), and handling day-to-day operations with a focus on safety and compliance.

Key Responsibilities

• Staff Management: Interview, hire, and train seasonal staff for aquatic operations, overseeing a lifeguard staff of 60-80.
• Oversee daily aquatics operations and ensure all aquatic areas are properly staffed and operational.
• Ensure lifeguards maintain proper scanning, surveillance, and emergency-response procedures.
• Conduct and document required safety checks, inspections, and opening/closing procedures.
• Monitor pool and attraction conditions and report maintenance or safety concerns.
• Assist with scheduling and labor management to meet operational needs and labor goals.
• Respond to guest concerns and safety incidents professionally and promptly.
• Ensure employees follow company policies, attendance requirements, dress code, and safety procedures.
• Coordinate emergency response and assist with incident documentation.
• Maintain appropriate staffing levels during peak operating periods.
• Work closely with the General Manager and other department managers to support overall park operations.
• Participate in employee hiring, onboarding, training, evaluations, and corrective action when necessary.
• Maintain a clean, safe, and organized aquatic environment.
• Perform other duties as assigned by management.

Minimum Requirements

• At least 18 years old
• Highly organized and detail-oriented
• Proficient in Microsoft Office (or similar)
• Ellis & Associates Instructor License (or ability to obtain certification)
• Ability to pass a background check
• Willingness to work long hours, including nights, weekends, and holidays during the waterpark season

Preferred Qualifications

• 3-5 years of operational management experience in a waterpark or similar environment
• CPO or AFO Certification

Compensation & Benefits
Competitive salary, paid vacation, medical and dental insurance, 401K, and flexible off-season scheduling.