AR Representative

Job Summary:

The AR Representative is responsible for researching, resolving and assisting with timely follow up and collections for our clients’ accounts receivables.

Supervisory Responsibilities:

This position has no direct supervisory responsibilities.

Duties/Responsibilities:

• Process transactions assigned as per the defined standard operating procedure.
• Review aged accounts, follow up and appeal unpaid and /or incorrectly paid or denied accounts
• Meet or exceed the production and assigned quotas daily & quality accuracy target/goals assigned.
• Plans, prioritizes, organizes, and completes work to meet established objective.
• Ensure the compliance of the company’s policies to cooperate with standards and procedures.
• Answer questions and resolve issues for consumers and clients timely and accurately.
• Review and address all correspondence and emails in a timely manner
• Escalate process related issues to supervisor/manager accordingly
• Perform other related duties as assigned.