Area Coach

$5,000 Sign-On Bonus!!!

To be eligible for a sign-on bonus, an applicant must be a current multi-unit manager in the food industry

We are an Equal Opportunity Employer.

Job Type: Full-time

Salary: $70,000-$85,000 per year plus bonus opportunities!

Benefits:

• 401(k) with company matching opportunities
• Health, Dental, and Vision benefit options
• Employee discounts
• Paid time off
• Paid training
• Monthly Cell Phone and Car Allowance
• Opportunity for Growth

Job Title: Area Coach Reports To: Director of Operations

Job Type: Full-time, Salaried Location: Field

Position Summary: Provides overall leadership, oversight, and management for an area of 4-7 (ideally 5) restaurants. Accountable for the performance of the restaurant management teams in the area including analysis and accountability of the P&L for those teams. Provides coaching and support to Operating Partners in the areas of talent management, employee relations, employee retention, ect.

Essential functions:

• Provides leadership, management and direction to restaurant management teams to ensure achievement of company sales targets and business goals, including:
• Reviews P&L and other financial metrics (sales, traffic, food costs, labor costs) on a daily/weekly/monthly basis for assigned restaurants and holds Operating Partners accountable for achievement of company sales and profit targets
• Manages profit and loss for assigned restaurants including analyzing and proposing recommendations for improvement
• Performs analysis of underperforming restaurants and works with Director of Operations and Operating Partners to prepare and execute action plans to ensure achievement of each restaurant’s sales targets
• Monitors risk management metrics including cash variance, coupons, voids, refunds, identifies root causes, and takes appropriate action to minimize loss
• Shares subject matter expertise in brand and LRG operating systems and assessments and ensures Operating Partners are fully trained in the utilization and completion of all periodical assessments required
• Plans and delivers ongoing formal and informal feedback to facilitate OPs and AC’s success in delivering on all company goals and objectives
• Executes Area Coaches Success Routines
• Conducts regular visits to restaurants during peak business days and dayparts to validate execution of operating systems, Quality, Service, Cleanliness, Safety, Security and Food Safety and provides coaching and counseling as needed to ensure all brand and Legacy standards are
• Meets ideal staffing targets, collaborates with the Director of Operations and People Solutions to develop and execute staffing plans
• Provides oversight and collaboration to ensure effective training, development, and growth of staff, including:
• Ensures new hire orientation and onboarding is executed consistently
• Co-create restaurant specific development plans, and follows up to ensure execution of goals
• Completes bench planning to identify and develop existing talent
• Identifies and develops Operating Partners to become certified training restaurants
• Works closely with the certified restaurants to ensure requirements and certification are maintained
• Ensure effective execution of the Manager in Training (MIT) program
• Provides leadership, influence, and collaboration to ensure marketing collateral, initiatives, and partnerships are executed effectively, including:
• Ensures all national and local marketing and merchandising POP and collateral are utilized as intended
• Leads rollout and integration for Legacy and brand-led initiatives, ensuring programs and training are prioritized and executed accurately and in a timely manner
• Influences and builds productive and congenial partnerships with the brand liaisons
• May assist in the development and execution of plans for opening of new restaurants and reopening of Image Activation restaurants
• Works with the Facility Manager/IT manager as needed to ensure restaurants facilities, equipment, and IT tools are in good working condition

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals to perform the essential functions.

Education:

Bachelor’s degree or a related discipline or a minimum of four years work experience performing substantially similar essential functions

Skills & Requirements:

• Demonstrates effective communication and interpersonal skills with a proven ability to understand, respond to and build strong relationships across the organization
• Ability to lead, influence and develop organizational capability as well as achieve results with a diverse group of stakeholders
• Natural capacity to quickly establish and build effective relationships across the organization
• Demonstrate strategic thinking capabilities and ability to lead growth and change initiatives
• Proven operating skills, financial and marketing acumen
• Established influencing, coaching, and communication skills; can influence, engage and motivate others
• Self-motivated, results-oriented, customer-focused team player, holds her or himself accountable for performance and takes absolute ownership
• High energy and ability to react to situations quickly and decisively while holding others accountable
• Must be 18 years of age and possess a valid drivers license
• Demonstrates high integrity, discretion and professionalism
• Demonstrates subject matter expertise and exceptional knowledge and skills with the ability to teach and coach Wendy’s and LRG operating systems, marketing, SMG, and accounting tools and resources
• Demonstrates adaptability through effective management of day-to-day work challenges and adjustment to multiple demands, shifting priorities, and rapid change
• Demonstrates flexibility and resilience in the face of constraints, frustrations, or adversity
• Strong organizational, problem solving, and analytical skills with a demonstrated history of managing priorities, workflow, and multiple processes simultaneously
• Demonstrates excellent change management skills with the ability to guide team members through change to achieve business results
• Demonstrates basic proficiency using Microsoft Word, Excel and email
• Demonstrates ability to deal with and handle confidential and sensitive information with discretion and tact
• Willingness and ability to travel up to 50% locally

Work Environment:

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The majority of the time is spent in various restaurants.
• Noise level in the work environment is usually moderate but can be loud
• Specific vision abilities required include close vision, distance vision and ability to adjust focus
• Must be able to lift and carry up to 25 pounds

You are applying for work with a franchisee of Wendy’s, not Wendy’s Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.