Area General Manager
Area General Manager — HVAC & Plumbing
Climate Control Heating, Cooling & Plumbing (Liberty, MO)
& Advantage Latta-Whitlow (Topeka, KS)
Competitive Salary + Performance Bonus + Equity Potential
Overview
Climate Control and Advantage Latta-Whitlow are seeking an Area General Manager to lead two established home services brands across Missouri and Kansas. This is a multi-site leadership role for an experienced trades operator who owns the P&L, develops strong field teams, and delivers a five-star customer experience at every location. You'll run both branches with the autonomy of an owner and the backing of a growing home services platform — including real equity potential for the leader who drives the results.
Responsibilities
- Lead all operations at both branches to exceed revenue, gross profit, and EBITDA targets
- Build and manage monthly operating budgets, job costs, margins, and expenses to plan
- Review and approve invoices, payroll reports, and material and equipment spend
- Track and drive core metrics: call board, field conversion, average ticket, tech-generated leads, and membership growth
- Recruit, hire, train, coach, and develop technicians and branch leadership; hold teams accountable to scorecards
- Run daily huddles and monthly one-on-ones with each teammate
- Maintain a 4.8+ Google rating; review customer feedback daily and resolve issues same-day
- Partner with marketing monthly to grow demand across both service areas
- Keep accounts receivable current with no balances past 90 days
- Own safety training, processes, and reporting; ensure compliance with company policy and state employment law
- Partner with recruiting monthly to maintain staffing levels and reduce turnover
- Travel regularly between both locations