Area Manager- Community Development

Strong communities don’t just happen—they’re built. They’re creatively imagined, collaboratively planned, and readied to face tomorrow with optimism. We’re driving the future of Community Development. Our experts lead their fields, collaborating on projects that are as technically challenging as they are impactful, creative, and fulfilling. We’re a place where you can apply your passion—and find endless opportunities to help make communities more equitable, resilient, and livable.

Your Opportunity

The Community Development group is growing throughout Texas, and we are looking for “seller/doers” responsible for leading the pursuit and delivery of excellent work to our clients throughout the state of Texas. This position is located in our Plano, Texas office. Accountable for the top line and growth of Stantec’s market position, as well as providing innovative design solutions with exceptional quality and execution that exceed client expectations.

You will play a pivotal role in expanding our existing client and project base and position the firm to acquire new business. You will work together with local leaders to provide operational, technical and people leadership to the Community Development teams, and continue our growth and success in Texas.

Your Key Responsibilities

Client Focus\:

• Responsible for exceeding client expectations through strong account management and leading accounts for major clients
• Achieve minimum client- and proposal-specific marketing and business development (M&BD) sales goals, including internal cross-selling initiatives
• Lead and participate in pursuits and campaigns for major opportunities
• Work with local leaders to drive the client relationship strategy and drive strong results in the client satisfaction survey

Business Development and Collaboration\:

• Lead and/or conduct business development efforts, including market research, client relationships, developing leads, and securing contracts
• Work with leadership to identify priorities and strategic opportunities in the geographic market
• Actively contribute to win strategies, key pursuits and successful project execution and become involved at a hands-on level on projects should issues impacting client satisfaction or project management best practices escalate
• Track pursuit success rate and Return on Investment rate on client-by-client basis
• Actively contribute to the growth of the business center through business development, key pursuit, and sales strategy
• Expand our reach and client base utilizing strong marketing, business development, and sales account management plans
• Responsible for implementing the marketing and business development (M&BD) plan including cross selling
• Increase visibility of Stantec by sharing our knowledge and innovation story through key client engagements to enhance our reputation and drive revenue
• Participate in Go/No Go Review process and track compliance of Go/No Go Process
• Partner with local leaders to drive collaboration on pursuits across geographies and business lines
• Utilize, maintain, and monitor the opportunity pipeline to optimize business development plans and employee utilization rates
• Ensure local marketplace reputation through established relationships and support of leadership
• Maintain Stantec’s Integrated Practice, including\:
  • The maintenance of a cohesive Stantec brand
  • Key client and account development and maintenance
  • Market and community outreach and engagement
• Accountable to achieve organic growth targets

Project Focus\:

• Lead delivery of significant project pursuits
• Actively participate, including contribution to written content, in major projects in key roles such as Independent Technical Reviewers, as required
• Conduct risk management related to projects and pursuits including review of contracts, fees, and proposals on large pursuits and in coordination with leaders and risk management team

Practice\:

• Collaborate with local and Business Center leadership to establish, nurture, and support cross-discipline project design processes, communication, and best practices
• Inspire, motivate, and hold team members accountable for project delivery, QAQC, discipline excellence and technical quality, documents quality and best practices in the execution of work
• Collaborate with the Business Center and local leaders to gather feedback and ensure that the integrated design process is delivering high quality results, making course corrections when necessary
• Collaborate with local area leadership, including Project Managers, to ensure the office meets its operation goals and adheres to the PM framework

Provide broad leadership influence\:

• Act as a highly regarded leader, thought partner and a source of counsel and advice
• Be personally involved in key client relationships, strategic project pursuits and major project leadership
• Proactively identify opportunities to reinforce and further develop Stantec’s high- performance culture with a focus on innovation, speed, and productivity
• Foster a success-oriented, accountable environment within the company
• Uphold a corporate culture that promotes ethical practices, encourages individual integrity, and focuses on the customer and service delivery
• Provide support through ongoing collaboration with Business Operating Unit Leader (BOUL), Business Center Operations Leader (BCOL), Regional Business Leader (RBL), and Regional Leaders (RLs) regarding resolution of operational issues identified within the business center

People Leadership\:

• Collaborate with local and Business Center leadership to ensure the proper staffing of all projects including hiring, staff transitions, and labor sharing
• Support the business center with developing, attracting, engaging, and retaining top talent
• Foster employee connectedness by interfacing frequently with employees
• Participate in regular office and business center meetings to communicate the vision, business strategy and progress against applicable action plans
• Support the overall talent management lifecycle including career development, employee engagement, succession planning, coaching, and mentoring, diversity and inclusion, and leadership development