Area Manager - Enhanced Behavioral Support Program

Why join our team

At Options For All, we create opportunities for adults with disabilities to live, work, and love life in their community with dignity and respect. As a USA TODAY Top Workplace, we are proud to build a culture where team members feel supported, valued, and connected to meaningful work.

Reporting to the Director of Programs, the Area Manager is responsible for the performance, management and oversight of their assigned program. Duties include hiring, supervising and developing frontline staff and case managers, managing program budgets to meet or exceed targets, cultivating successful relationships with internal and external stakeholders to maximize program efficiency, and ensuring a consistent brand of high-quality service delivery.

Why you’ll love it here

At Options For All, we believe a great workplace starts with putting people first. We are proud to build a culture where team members feel supported, valued, and connected to the work they do. We celebrate diversity, foster belonging, and create opportunities for growth.

When you join our team, you can expect:

• A supportive team environment

• Meaningful work that makes a difference

• An inclusive culture where you belong

• Opportunities to learn and grow

• Flexible scheduling to support work-life balance

Your benefits start on Day 1:

• 100% company-paid medical, dental, and vision coverage for employees

• Comprehensive coverage for qualifying dependents, including 100% dental and vision and 50% medical

• Retirement savings plan with up to a 5% company match

• Mileage reimbursement for work-related travel

• Paid vacation, sick time, and paid holidays, including your birthday

• Student Loan Repayment Assistance Program

What you’ll be doing

Client Management

• Develop and maintain relationships with regional center personnel, service coordinators, care providers, and program managers.

• Enter referrals into OFA’s client referral system.

• Determine client eligibility and fit for the program.

• Schedule and hold initial and ongoing ISP meetings.

• Monitor client attendance and service quality.

• Review incident reports and ensure compliance with reporting requirements.

• Develop community partnerships and enrichment activities.

Program Management

• Gather and submit required operational reports.

• Manage program budgets and expenditures.

• Maintain accurate service, authorization, and billing records.

• Ensure compliance with audits, safety drills, and quality assurance requirements.

• Participate in outreach and community events.

Coaching and Mentoring

• Conduct interviews and hiring activities.

• Supervise and support direct reports.

• Ensure staff training, compliance, scheduling, and performance management.

• Approve timecards, expenses, and personnel actions.

• Coordinate with HR on investigations and corrective actions.