Area People Services Manager
Posted
AREA PEOPLE SERVICES MANAGER
Marina del Rey Hotel / Jamaica Bay Inn
THE ROLE
As Area People Services Manager, you’ll serve as a trusted People Services partner to the General Managers and leadership teams of two premier hotels in Marina del Rey - Marina del Rey Hotel and Jamaica Bay Inn, a Tapestry Collection by Hilton. You’ll support leaders across employee relations, recruiting, compliance, engagement, development, and HR operations while helping create a positive, consistent, and compliant team member experience. You will:
- Partner with General Managers and leadership teams on day-to-day People Services needs
- Support a consistent, engaging, and compliant experience for new hires, transfers, promotions, and terminations
- Coach managers through employee relations, performance management, and workplace concerns
- Support investigations related to harassment, discrimination, Workers’ Compensation, and other employee relations matters
- Partner with Home Office People Services on leaves of absence and compliance with applicable employment laws
- Support recruiting and selection, including job postings, interviews, references, offers, and talent pipelines
- Help managers navigate payroll-related matters, including meal periods, missed punches, overtime, and payroll processing
- Support performance reviews, leadership development, recognition, and company programs
- Partner with leadership to strengthen team member engagement, communication, and transparency
- Coordinate and track New Hire Orientation and onboarding activities
- Support monthly benefits enrollment and quarterly 401(k) enrollment
- Maintain accurate team member records and HRIS information
- Support Workers’ Compensation claims and communicate with adjusters as needed
- Maintain required compliance postings and property People Services resources
- Represent the company with outside agencies, including unemployment hearings or union matters when needed
- Identify opportunities to improve the team member experience and strengthen property culture
- Partner with the Home Office People Services team on company initiatives and program.
WHAT SUCCESS LOOKS LIKE
Hotel leaders feel supported and confident navigating People Services matters, team members have a consistent and engaging experience, and property practices are compliant, organized, and aligned with company standards. You’re a trusted resource for leaders who helps solve problems, strengthen teams, and create a positive workplace culture across both hotels.
WHAT WE’RE LOOKING FOR
- 3+ years of related HR/People Services experience; hospitality experience required
- Bachelor’s degree or equivalent experience
- Strong employee relations experience, including investigations and performance management
- Experience supporting recruiting, onboarding, benefits, leaves, Workers’ Compensation, and HR compliance
- HRIS experience preferred
- Strong coaching, leadership, communication, and presentation skills
- Ability to build trust and work effectively with employees and leaders at all levels
- High level of integrity, confidentiality, and sound judgment
- Strong knowledge of employment practices and business operations
- Proficiency with Microsoft Office, including Excel, Word, Outlook, and PowerPoint
- Fluent Spanish a plus
- Reliable transportation to travel between both hotels
WHAT WE OFFER
- Medical, Dental & Vision Insurance
- 401(k)
- Vacation & Sick Leave
- Team Member Travel Program: Hotel & Dining discounts
- Hilton Team Member Rates
- Community & Team Building through volunteering
COMPENSATION
- Salary Range:$85,000 - $95,000
- Full-Time